Shipping policy

Every Casey case is printed in small batches in Sweden and shipped from here with DHL.

Dispatch

Orders are dispatched within 1 to 2 business days. You'll receive a tracking link by email as soon as your order leaves us.

Delivery times

Delivery time after dispatch depends on your country and the shipping option you choose at checkout. EU orders typically arrive within a few business days; deliveries further afield take longer. Carrier networks slow down in December, so allow extra time for gifts.

Shipping costs

EU shipping is free on orders over €50. Below that, and for countries outside the EU, the shipping rate is calculated at checkout.

Customs and duties

Orders shipped outside the EU may be subject to import duties or taxes, which are the customer's responsibility.

Where we don't ship

We don't currently ship to Afghanistan, Belarus, Central African Republic, Chad, Cuba, Iran, Libya, Niger, North Korea, Russia, Sudan, South Sudan, Syria, Yemen, or the Crimea, Luhansk and Donetsk regions. Some other destinations may not be served by our carrier.

Wrong address

If a parcel is returned to us because of an incorrect address, we'll refund the case cost (excluding shipping) and you'll need to place a new order. Please double-check your details at checkout.

Questions about your shipment? Contact us at support@casey-cases.com.

Last updated: 3 October 2026